The following is a service checklist to help guide you. Determine whether each service is included in the fees or is available for an additional charge.
__ I want to remain independent as long as I am able.
__ Laundry facilities and services.
__ Kitchen appliances (kitchen or kitchenette in unit) ___________________
__ Bathrooms (full private bathrooms in units, step-in showers).
__ Parking (garage, carport or in the open)
__ Scheduled transportation
__ Meals (number per day and ability to meet special dietary needs); tray service (if ordered by a doctor) ___________________
__ Safety Features (emergency pull cords or call systems in apartments, fire sprinklers & smoke alarms, ample lighting).
__ Exercise programs, including recreational activities.
__ Staff (available 24 hours a day, helpful, appropriate ratio, strong management reputation
__ Housekeeping (linen availability)
__ Dining Facility (proximity to apartment, cleanliness)
__ Facility (overall appearance, maintenance)
__ Resident as guide?
__ Lunch with residents?
__ Tour of entire community?
__ Guest site available for overnight stay?
What was your feeling when you toured the community?
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__ Was there activity in the main lounge?
__ Was mealtime in the dining room pleasant?
__ Were any residents using the activities room?
__ Were any residents using the exercise facilities?
__ Was there activity in the library or other common areas?
__ Are carpets and furniture clean?
__ Are amenities operating?
__ Was staff friendly and respectful?
__ Did staff know residents by name?
__ Have the common areas and apartments been designed to allow you to live as easily and independently as you would like?
Other observations you feel are important? _________________________
__ What percentage of the apartments have been rented and are occupied? _________________________
__ Is the management staff experienced? Effective? Friendly and personable? _________________________
__ Does the community have a good reputation in the local community? Your thoughts and feelings about your visit: _________________________
__ Although you may have additional questions and insights, please use this as a guideline to assist with your initial tour and information gathering.
